The following Principles represent the commitment we make to every client we are given the opportunity to serve. These principles have been established, affirmed and lived by each member of my very talented and dedicated team. We have decided, without exception, we will:
* Ask questions and listen to our clients in order to fully understand their needs.
* We will create mortgage Solutions that compliment our clients overall financial strategy… and allow them to most effectively accomplish their short and long term financial goals.
* We will be sensitive to the fears many homebuyers have about obtaining a mortgage and earn their confidence as a trusted advisor.
* We will respect our client’s time and minimize the amount of effort required of them by applying our knowledge, experience and resourcefulness.
* We will use our State of the Art Technology to compliment our customer service- making adjustments when necessary to avoid overwhelming our clients who are less technically proficient.
* We will communicate regularly and pro-actively with our clients to keep them informed of the status of their loan… to reduce the stress that is associated with uncertainty.
* We will ensure smooth, on time closings with anticipated costs and terms
* We will provide our clients the luxury of Home Loans in the future with little effort on their part by means of an annual mortgage review.
* We will measure our success by our clients willingness to confidently recommend us
* We will take Full Responsibility for our actions and be honest at all times
* We will seek to improve the quality of service we provide by encouraging each client to critically evaluate our performance.
* We will seek to Honor GOD in all that we do.
Jesse Erickson, CMPS 782 East Lake Road Palm Harbor, FL 34685